Terms of Service – MM Group Egypt LLC
Effective Date: August 1, 2025
MM Group Egypt LLC, located at 1 American Dream Wy, East Rutherford, NJ 07073, USA, provides travel services, including private tours, Nile cruises, cultural packages, and experiences, to American travelers seeking safe, comfortable, and unforgettable adventures in Egypt. By accessing our website (mmgroupegypt.com), booking services, or engaging with us, you agree to these Terms of Service. Please read them carefully.
1. Acceptance of Terms
These Terms of Service govern your use of our website, booking process, and travel services. By making a booking or using mmgroupegypt.com, you confirm that you are at least 18 years old, legally capable of entering into contracts, and agree to comply with these terms. If you do not agree, please refrain from using our services.
2. Booking and Payment
Booking Process: To book private tours, Nile cruises, cultural packages, or experiences (e.g., safaris, diving, retreats), you must complete our booking form (online or via email to [email protected]) and provide accurate information, including full name, contact details, and travel preferences.
Deposits and Payments: Some services require a non-refundable deposit, specified at booking (e.g., 20% for cruises, 15% for tours). Full payment is due at least 30 days before the service start date unless otherwise stated. We accept payments via secure third-party platforms, and all prices are in USD unless noted.
Confirmation: Bookings are confirmed only after we receive your deposit or full payment and send you a written confirmation. You are responsible for verifying all booking details.
Pricing: Prices are subject to change until booking is confirmed. Prices include services as listed in your itinerary but exclude extras like tips, personal expenses, or travel insurance.
3. Cancellations and Refunds
Cancellations and modifications are subject to our Refund & Cancellation Policy (available on mmgroupegypt.com). Key points include:
Cancellations must be submitted in writing to [email protected].
Refunds depend on the timing of cancellation (e.g., full refund minus fees for private tours canceled 30+ days before start date).
No refunds for no-shows or early departures.
We may cancel services due to unforeseen circumstances (e.g., safety issues), offering a full refund or alternative service.
We strongly recommend travel insurance to cover unforeseen cancellations.
4. Travel Requirements
Passports and Visas: You are responsible for ensuring valid travel documents, including a passport (valid for at least 6 months beyond your return date) and any required visas for Egypt. We can provide guidance but are not liable for entry denials.
Health and Safety: You must comply with health requirements (e.g., vaccinations) and safety regulations in Egypt. Inform us of any medical conditions or special needs when booking.
Travel Insurance: Comprehensive travel insurance is strongly recommended to cover medical emergencies, cancellations, or lost belongings. We do not provide insurance.
5. Our Services
We offer:
Private tours with licensed guides and VIP vehicles in destinations like Cairo, Luxor, Aswan, and Sharm El-Sheikh.
Nile cruises (3–7 days) with specified inclusions (e.g., meals, guided excursions).
Cultural packages exploring ancient Egypt, Islamic architecture, or Coptic history.
Experiences like desert safaris, diving, or retreats.
Services are subject to availability and may vary slightly due to local conditions (e.g., weather, site closures). We’ll notify you of significant changes and offer alternatives where possible.
6. Your Responsibilities
Provide accurate and complete information during booking.
Follow instructions from our guides, drivers, or staff for your safety and enjoyment.
Respect local laws, customs, and cultural sites in Egypt (e.g., dress codes at religious sites).
Cover personal expenses, including tips, souvenirs, or optional activities not included in your itinerary.
Failure to comply may result in exclusion from services without refund.
7. Liability Limitations
Our Role: We act as a booking agent and coordinator for travel services provided by third parties (e.g., tour operators, cruise companies). We strive to work with reputable providers but are not liable for their actions, omissions, or service disruptions.
Risks: Travel involves inherent risks (e.g., injury, illness, or loss of property). By booking, you acknowledge and accept these risks. We are not liable for incidents beyond our reasonable control, including accidents, delays, or force majeure events (e.g., natural disasters, political unrest).
Damages: Our liability for any claim related to our services is limited to the amount paid for the affected service. We are not responsible for indirect losses (e.g., missed flights, lost wages) or expenses booked independently.
Site Accuracy: While we strive to keep mmgroupegypt.com accurate, we are not liable for errors, outdated information, or changes to itineraries.
8. Intellectual Property
All content on mmgroupegypt.com, including text, images, logos, and itineraries, is owned by MM Group Egypt LLC or our licensors and protected by copyright laws. You may not reproduce, distribute, or use our content without written permission, except for personal, non-commercial use.
9. Privacy and Cookies
Your personal information is handled per our Privacy Policy and Cookie Policy (available on mmgroupegypt.com). We collect data to process bookings, improve services, and communicate with you. You consent to our use of cookies for website functionality and analytics.
10. Third-Party Services
Our services may involve third-party providers (e.g., hotels, transport companies). Their terms and conditions apply to their services, and we are not liable for their performance. Our website may link to external sites; we are not responsible for their content or practices.
11. Governing Law
These Terms of Service are governed by the laws of the State of New Jersey, USA, without regard to conflict of law principles. Any disputes will be resolved exclusively in the state or federal courts of New Jersey.
12. Updates to Terms
We may update these Terms of Service to reflect changes in our services or legal requirements. Updates will be posted on mmgroupegypt.com with a revised effective date. Continued use of our services after updates constitutes acceptance.
13. Contact Us
For questions, concerns, or requests regarding these terms, please contact:
Email: [email protected]
Phone: +1 201-689-6975
Address: 1 American Dream Wy, East Rutherford, NJ 07073, USA
Explore Egypt with Trust
We’re committed to making your Egyptian adventure unforgetable with safe, personalized experiences. Thank you for choosing MM Group Egypt to guide your journey through Egypt’s wonders!